Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing. Backed by Lux.
About the role
Zoox's BaseOps Fleet Support team keeps our autonomous fleet healthy, ready, and on the road. We are seeking a Program Manager to join the BaseOps Fleet Support Specialist Team and drive the changes, improvements, and processes behind fleet uptime. Working closely with Fleet Support leadership and the teams that carry out the work each day, you will turn our standards for fleet readiness, scheduling, and repair support into consistent practice at every Zoox site. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- BS or MS degree in engineering, operations management, or equivalent experience
- 8+ years of experience in program management, operations, or maintenance planning in a fleet, automotive, aerospace, or similar service environment
- Experience driving accountability and adoption across teams and sites without direct authority
- Proven track record of designing, implementing, and sustaining process change across multiple teams or sites
- Hands-on experience with SAP or a similar ERP or maintenance management system, including supporting a rollout through UAT and go-live
- Proficient in tools required to manage complex programs (i.e. Jira, Confluence, Slack, Gantt charts, Looker, etc.)
More about this role
Zoox's BaseOps Fleet Support team keeps our autonomous fleet healthy, ready, and on the road. We are seeking a Program Manager to join the BaseOps Fleet Support Specialist Team and drive the changes, improvements, and processes behind fleet uptime. Working closely with Fleet Support leadership and the teams that carry out the work each day, you will turn our standards for fleet readiness, scheduling, and repair support into consistent practice at every Zoox site. You will own process change from design through implementation and adherence, and close the communication gaps between BaseOps, Logistics, Manufacturing, Engineering, and Fleet Operations.
You will also be the BaseOps lead for the systems our shops run on, including SAP, SAP Field Service Management (FSM), and Jira, making sure our processes are built into those systems and that every site uses them consistently.
Travel Requirement : ~35%
Shift : 1st Shift, Monday - Friday, 7am - 4pm
- Drive improvement priorities: Partner with Fleet Support leadership to set improvement priorities for the CoE, and work with Fleet Support Specialists, technicians, and site leads to deliver them across sites
- Own process change and...
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