Startups

Business Operations Lead

Zum · Hybrid Remote/ Redwood City, CA · Hybrid

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About Zum

Zum CMX serves 5,000+ schools with 98% on-time performance. Managed student transportation, AI routing, and real-time tracking for districts. Backed by Sequoia and SoftBank VF.

About the role

The role will report into our Revenue Operations team. This detail-oriented and highly analytical professional will build and maintain the spreadsheet-based models that power our accounts receivable and invoicing accuracy process. The Business Operations Lead will work hands-on in the data — using complex spreadsheet formulas, pivot tables, and automation tools to identify invoice discrepancies, reconcile billing errors, and ensure accurate, timely collections. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 5+ years of experience in financial/business operations analysis, revenue operations, billing operations, or a related analytical role
  • Bachelor's degree in Business, Finance, Accounting, or a related field preferred
  • Advanced spreadsheet skills required — complex formulas, nested functions, and pivot tables in Excel and/or Google Sheets
  • Familiarity with Google Apps Script automation is a strong plus
  • Comfort using AI tools to support clear, well-defined business logic and workflows
  • Strong foundational understanding of financial and accounting concepts, particularly as they relate to invoicing, billing, and accounts receivable
More about this role

Zūm is revolutionizing mass mobility with its Connected Mobility Experience ( Zūm CMX ™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 7,500 schools rely on Zūm CMX . Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

The role will report into our Revenue Operations team. This detail-oriented and highly analytical professional will build and maintain the spreadsheet-based models that power our accounts receivable and invoicing accuracy process. The Business Operations Lead will work hands-on in the data — using complex spreadsheet formulas, pivot tables, and automation tools to...

Read the full posting on Zum's site ↗

Operations

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