Zuora is the leading Quote to Cash and subscription management platform, unifying billing, payments, revenue, and AR to scale your modern monetization. Backed by Greylock and Redpoint.
About the role
Zuora AI brings agents directly into the workflows where revenue runs — investigating invoice issues, resolving billing and collections exceptions, answering revenue questions in seconds, and accelerating implementations through Milo™, our quote-to-cash implementation agent. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Write code at least 50% of your time: design, build, and review core platform components, and personally own critical parts of the system
- Own the architecture and roadmap for Zuora’s agentic platform, including agent runtime and orchestration, tool and MCP integration, memory and context retrieval, and model access across providers
- Build the evaluation, observability, and guardrail foundations (testing harnesses, tracing, cost and latency controls, permissions, audit trails) that make AI agents safe in core financial processes
- Make the platform easy to build on, with clear APIs, SDKs, and patterns that let product teams ship agents into billing, collections, revenue, and implementation workflows
- Run a weekly release cadence, keeping work in small, shippable increments backed by CI/CD, automated testing, and evaluation gates so the team ships fast and safely
- Hire, coach, and grow engineers, set clear expectations, and build a culture of ownership, rigor, and fast iteration
More about this role
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
Zuora AI brings agents directly into the workflows where revenue runs — investigating invoice issues, resolving billing and collections exceptions, answering revenue questions in seconds, and accelerating implementations through Milo™, our quote-to-cash implementation agent. As Manager, Software Engineering for the AI Platform team, you will lead the team building the agentic platform that powers all of it: the shared runtime, orchestration, tooling, context, and safety layers that every Zuora AI agent and experience is built on. You will set the technical direction for how agents reason over live account, contract, invoice, payment, and accounting data;...
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