Zus is the only shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data at the point of care via API, embedded components, and direct EHR integrations. Our mission is to catalyze healthcare's... Backed by a16z.
About the role
We're looking for an eager, technically minded co-op to join our Customer Support Engineering team and help customers get the most out of the Zus platform. This team sits where engineering meets customers. It investigates technical issues, digs into data and APIs to find root causes, and turns what it learns into clear answers for the people who rely on Zus every day. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Zus collects health data from many internal and external sources and makes it useful for our customers. When something doesn't look right, like a missing record, an unexpected API response, or a data discrepancy, you'll help figure out why
- You'll work closely with engineering, product, and customer-facing teams. You'll bring customer issues to the right people and help improve our tools, documentation, and processes so issues get resolved faster over time
- Proficient in SQL, with the ability to query and troubleshoot data in modern platforms like Snowflake
- Hands-on coding/scripting skills in Python (or similar) for automation and debugging
- Experience using Postman or similar tools to test and debug REST APIs
- Interest in healthcare data standards and integrations (FHIR, HL7, CCD)
More about this role
Zus Health is an AI-native healthcare data platform that brings fragmented patient information together to make it complete, current, and actionable. Through our nationwide data network, platform, and intelligent workflows, we help providers, value-based care organizations, payers, life sciences, and digital health companies drive business results, strengthen provider trust, and improve operational efficiency. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus is building the foundation for a more connected, precise, and effective healthcare system.
We're looking for an eager, technically minded co-op to join our Customer Support Engineering team and help customers get the most out of the Zus platform. This team sits where engineering meets customers. It investigates technical issues, digs into data and APIs to find root causes, and turns what it learns into clear answers for the people who rely on Zus every day.
Zus collects health data from many internal and external sources and makes it useful for our customers. When something doesn't look right, like a missing record, an unexpected API response, or a data discrepancy, you'll help figure out...
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