Avoid lock-in and ensure reliability with Grafana Cloud. The AI-powered platform built on open standards unifies metrics, logs, traces, profiles, and business data. Backed by Lightspeed, Sequoia and Sapphire.
About the role
Grafana Labs seeks a dynamic Manager for our Solutions Architects team, one who shares our enthusiasm for driving successful business outcomes in the observability domain. As a Manager of Solutions Architects, you will help lead a distinguished group of technologists, adept at leveraging Grafana products. You will collaborate directly with our key clients to deploy and enhance Grafana technologies, championing observability best practices. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- As a member of the Grafana Professional Services team, you will manage a team of Solutions Architects, ensuring members are effectively utilized and driving successful customer outcomes
- Ensure team success in designing and building outcomes on the Grafana technology stack
- Build educational programs that enhance customer capabilities of the Grafana technology stack
- Advise on sales strategies that drive high adoption rates, improved renewal percentages, and ultimately increased revenue
- Build lasting customer relationships to enable them to be Grafana advocates and referenceable customers
- Balance operational management with direct technical contributions to stay close to the evolving Grafana technology stack
More about this role
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X .
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
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