Pivotal Health delivers full-service Independent Dispute Resolution (IDR) technology to help providers recover fair reimbursement with less administrative burden. Backed by Bessemer.
About the role
We're hiring a Product Manager to join Pivotal's Case Execution team and help build the systems that move eligible healthcare claims through the Independent Dispute Resolution (IDR) process. You'll partner closely with product, operations, and engineering to improve core workflows across eligibility, claim batching, negotiation, and arbitration, helping more claims reach resolution and improving outcomes for healthcare providers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Approximately 2–5 years of experience in product management, strategy and operations, business operations, or a similarly analytical role with meaningful ownership of cross-functional initiatives
- Strong SQL skills, with the ability to independently query data, investigate unfamiliar tables, validate findings, and use analysis to inform decisions
- Experience taking a complex, ambiguous problem from initial investigation through a delivered solution and measurable results
- Comfortable partnering directly with engineering and operational stakeholders to translate business needs into product or workflow improvements
- Resourceful and self-directed: you seek out answers, test assumptions, and make progress independently while knowing when to ask for help
- Able to identify the underlying problem, prioritize the highest-impact opportunities, and break work into achievable steps
More about this role
Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
We're hiring a Product Manager to join Pivotal's Case Execution team and help build the systems that move eligible healthcare claims through the Independent Dispute Resolution (IDR) process. You'll...
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