Pivotal Health delivers full-service Independent Dispute Resolution (IDR) technology to help providers recover fair reimbursement with less administrative burden. Backed by Bessemer.
About the role
Pivotal Health is investing heavily in AI as a core strategic capability to transform healthcare operations. We are building intelligent systems that automate complex workflows, improve decision-making, and drive measurable business outcomes across the organization.
What they're looking for
- 5–8+ years of experience building software systems in production environments, with a strong track record of owning and delivering complex technical solutions
- Experience building and operating applied AI, machine learning, LLM-powered, or agentic systems in production
- Strong software engineering background, particularly with Python and backend systems that support production-scale AI applications
- Experience designing and interpreting experiments, evaluation frameworks, benchmarks, or performance measurement systems
- Proven ability to translate complex operational requirements and real-world data into reliable, scalable, and shipped products
- Understanding of production engineering practices, including testing, monitoring, observability, system reliability, and safe rollouts
More about this role
Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape.
Today, many providers face persistent underpayment from health insurance companies, despite delivering high-quality care. While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, they’re often administrative-heavy, time-consuming, and difficult to navigate without the right tools.
Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven platform that simplifies these complex reimbursement workflows. We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover the reimbursement they’re entitled to; without adding more work to already stretched teams.
Our full-service IDR solution is just the starting point. We’re building solutions that enable providers to operate with clarity, control, and confidence across the reimbursement journey.
Pivotal Health is investing heavily in AI as a core strategic capability to transform healthcare operations. We are building intelligent systems that automate complex workflows, improve...
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